DogVacay, Dog Sitting and Privacy Concerns

Posted on Posted in Actual Cases

Read an actual case of privacy leak regarding to the DogVacay:

DogVacay is a website where people who love dogs can offer dog sitting services. I know because I love dogs but can’t have one right now because of travel and career commitments. So sometimes I host dogs for friends or through DogVacay. I love all the dogs who have visited me through the site, even the ones that were a tiny bit neurotic.

DogVacay, Dog Sitting and Privacy Concerns

Yesterday, I got an email from Nextdoor.com. It asked me to “verify my email address.”

DogVacay, Dog Sitting and Privacy Concerns

I didn’t remember visiting nextdoor.com, or signing up for an account. So I ignored the email.

Later that morning, I started getting emails from Nextdoor. They were updates from people in my neighborhood who were posting to Nextdoor.

It appeared that somehow—for reasons I couldn’t understand—somebody had set up an account for me on Nextdoor. So I visited Nextdoor and reset the password associated with my email address, then emailed Nextdoor to try to find out what was going on.

DogVacay, Dog Sitting and Privacy Concerns

Personally, I think it’s utterly unreasonable for DogVacay to take my account information and use it to sign me up for a different website without telling me. I think the folks at DogVacay should have realized that, if I’d wanted an account on Nextdoor, it was well within my abilities to go set one up.

I also think Nextdoor should have held DogVacay to a higher standard, and not accepted the new accounts unless 1. DogVacay had notified its users and 2. Users affirmatively consented to it. At the very least, Nextdoor shouldn’t have kept sending me email when I hadn’t signed up for an account or verified my email address.

DogVacay, do better. Your business exists because of dog sitters who entrust you with their data, and Rover.com is waiting in the wings.

UPDATE (January 20, 2016 at 2:15 PM)

I emailed my concerns to DogVacay, offered to talk to them, and sent them a copy of this blog post. I got two emails from them. The first at 10:45 AM with the subject line “Exclusive: Grow your business on Nextdoor for free.”

Read the full article from here