Three UK customers, in fresh storm, complain of “shocking” data breach

Operator’s My3 service temporarily exposed customers’ details to strangers.

Three mobile customers—some of whom were only recently told that fraudsters had ransacked their sensitive information after the operator’s handset upgrade database was targeted—have been hit by another data breach.

Last week, Three told customers—four months on from its initial statement about fraudsters hacking into its handset upgrade database—that 76,000 more people had been affected than first thought, bringing the total number of subscribers exposed to scammers to 210,000 to date.

The latest breach, which customers complained about on Three’s Facebook and Twitter pages, is being investigated by the CK Hutchison-owned company.

Three customer Mark Thompson said on Facebook that there had been a “shocking breach of data privacy,” after a stranger called him to say that she had logged on to her account only to see his subscriber details.

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